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General Information
Corporate Headquarters
Imagine Merchant Solutions
21300 Victory Boulevard
Suite 860
Woodland Hills, CA 91367
Corporate Contact
Tel: (818) 887-2030
Fax: (818) 887-2040
info@imaginemerchant.com
Imagine Merchant Solutions
21300 Victory Boulevard
Suite 860
Woodland Hills, CA 91367
Corporate Contact
Tel: (818) 887-2030
Fax: (818) 887-2040
info@imaginemerchant.com
Merchant Support
Customer ServiceStatement & billing questions, deposit reconciliation, and ordering supplies.
1-800-449-8012, Option 2
customerservice@imaginemerchant.com
Technical Support
For account activations and terminal/software support.
1-800-449-8012, Option 1
techsupport@imaginemerchant.com
Risk Management
For inquiries regarding holds, limit adjustments, chargebacks, and retrievals.
risk@imaginemerchant.com
Voice Authorization Center
Contact when your terminal gives you a "Call Center" response.
Visa/Mastercard/Discover: 800-291-4840
American Express: 800-528-2121
Please have the appropriate merchant identification number when calling.
Sales Representative Inquiries
For those interested in becoming a sales representative for Imagine Merchant Solutions:1-818-887-2030 x 262
careers@imaginemerchant.com
Existing Sales Representative Support & Sales Inquiries
1-818-887-2030
agentsupport@imaginemerchant.com
